We will refund you the V.A.T amount if you live outside of the EU
If eligable you will need to claim your refund within 7 days of goods delievery and we will refund you the difference via original method of payment.
Please note our processing and shipping times are subject to change during busy periods and during UK bank holidays. Unfortunately we are currently unable to ship to PO Box and BFPO addresses.
UK Shipping (3-7 Working Days)
For heavy parcels or for orders of a large quantity, the correct postage cost will be calculated for you automatically at the checkout.
Our postage rates listed below are based on a small and lightweight parcels. For heavy orders, the correct postage cost will be calculated for you automatically at the checkout.
Orders placed for delivery outside of the EU are not subject to VAT (20% will be refunded upon acceptance of the goods after 14 days of delivery).
Tax / Import Duty (Non-EU Countries Only)
If ordering for delivery outside of the European Union, you are responsible for paying any tax or import duty costs incurred when the goods enter your country. We recommend contacting your local customs office before ordering, to confirm if any additional charges may be applicable.
If you (or the recipient) refuse to accept the delivery, fail to pay import fees or attempt to return your order to avoid paying any fees or tax - your shipping charge will not be returned to you.
You will also be responsible for any charges resulting in your refusal or failure to pay import fees - such as the costs for shipping and handling back to ourselves or any other fees resulting in your failure to pay the import duty.
International Shipping Times and Costs
* Please note that cost of shipping for heavy parcels are calculated automatically at the of checkout
** Please note that the delivery times for imported items are usually higher than normal. Please contact us before placing an order accurate delivery period.
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