We will refund you the V.A.T amount if you live outside of the EU
If eligable you will need to claim your refund within 7 days of goods delievery and we will refund you the difference via original method of payment.
You can return your item to Anno Domini via post within 14 days of receiving your order, subject to our returns authorization number & procedure.
If you wish to return your item(s) to Anno Domini for a refund / exchange we request you contact us via following email firstname.lastname@example.org. Upon receiving your request we will send you our exchange / refund return procedure together with authorization number.
We wish to remind you that goods returned without authorization number will not be accepted and will be refused when delivery is attempted.
Please make sure returned items are unworn and in their original condition. Due to hygiene reasons, underwear cannot be returned.
The parcel is your responsibility until it reaches us, so we recommend using a registered or recorded postal service.
Items returned for exchange will require small payment to cover the re-delivery cost.
Exchange delivery cost can be paid via PayPal. If you are unsure of the delivery rate to your destination you can view our shipping details page here. International parcels must be clearly marked as 'Returned Goods' in order to avoid customs charges.
Please allow 5 working days for your return/exchange to be processed.
Please note that returning unsuitable goods is at your own expense, however if you are returning a product because of an error on our part, Anno Domini will be happy to refund all costs associated in returning the item back to us.
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